About
Results-oriented IT Field Technician with 10+ years of experience in systems support and network management. Proven expertise in diagnosing and resolving complex networking issues, optimizing performance, and implementing secure infrastructure solutions. Adept at configuring routers, switches, and firewalls, while delivering reliable end-user support across corporate and client environments. Committed to enhancing operational efficiency and ensuring seamless connectivity to drive organizational success.
Work
Durban, JHB, South Africa
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Yashvir Ranjit : 0848732843
Summary
- Assess network requirements (number of users, bandwidth, redundancy). - Create a topology diagram (core, distribution, access layers). - Decide on switch models (Catalyst, Nexus, etc.) and AP models (Aironet, Meraki, etc.). - Plan IP addressing, VLANs, and wireless SSIDs. . Cisco Switch Installation - Rack and stack switches in the data center or wiring closet. - Connect power and UPS for redundancy. - Cable uplinks (fiber or copper) to core/distribution switches. - Configure: - Hostnames, management IPs - VLANs and trunking - Spanning Tree Protocol (STP) - Security (port security, ACLs) . Cisco Wireless AP Installation - Mount APs in optimal locations for coverage. - Connect APs to PoE-enabled switch ports. - Configure via Wireless LAN Controller (WLC) or cloud dashboard. - Set SSIDs, authentication (WPA2/WPA3), and roaming policies. - Run fiber cables through conduits or trays. - Ensure bend radius and protection against physical damage. 2. Splicing - Use fusion splicing for permanent, low-loss connections. - Terminate fibers with connectors (LC, SC, etc.). - Test with OTDR (Optical Time Domain Reflectometer) for signal integrity. 3. Integration - Connect fiber uplinks to Cisco switches (using SFP/SFP+ modules). - Verify link speed (1G, 10G, 40G depending on design). Network Installation & Testing - Configure routing protocols (OSPF, EIGRP, BGP if needed). - Implement QoS for voice/video traffic. - Test connectivity (ping, traceroute). - Verify wireless coverage and throughput. - Document configurations and diagrams for future maintenance
Durban, South Africa
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Niren Srikissoon : 0832359416
Summary
Manages comprehensive IT support for diverse clients, ensuring optimal system performance, network reliability, and end-user satisfaction.
Highlights
Provided end-to-end IT support, including software installations, point-of-sale (POS) system setup, and network configurations for multiple clients.
Delivered proactive systems support and on-site repair, troubleshooting hardware and software issues to minimize downtime and ensure operational continuity.
Implemented and maintained robust security measures, including antivirus installations and online backups, safeguarding client data and systems.
Configured and installed servers, switches, and network points, including fiber installations, to establish and maintain reliable network infrastructure.
Conducted system upgrades and hardware replacements, ensuring compatibility and optimal performance across all client computers.
South Africa
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Anesh Maharaj : 0636811189
Summary
Provided essential IT field support across diverse client sites, serving as the primary technical contact for error reporting and system maintenance.
Highlights
Managed IT support for a diverse portfolio of clients, including Kevon, Mass Lift, Lorna Jane, Duma Travel, Rand Sandblasting, and Gages FM Radio Station.
Served as the primary point of contact for error reporting, effectively diagnosing and resolving technical issues to ensure continuous operations.
Conducted daily backup operations and meticulously managed technical documentation, enhancing data integrity and system reliability for clients.
Established and maintained strong professional relationships with all departments and colleagues, fostering collaborative problem-solving.
South Africa
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Brandon Pillay : 0733764282
Summary
Delivered comprehensive IT technical support, including remote and on-site services, focusing on network infrastructure and system security.
Highlights
Provided remote and on-site IT support, encompassing software installations, POS system maintenance, and hardware repairs.
Implemented and upgraded Trend Micro anti-virus software across all user levels, significantly enhancing system security and data protection.
Executed Cat 5 and Cat 6 cabling installations, running new cables to network points and patch panels to improve connectivity.
Installed Wi-Fi Access Point (AP) antennas and performed server cabinet clean-up, optimizing network performance and stability.
Carried out new installations for various IT components, ensuring seamless integration and functionality within client environments.
South Africa
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Renesh :0793329828
Summary
Managed diverse IT systems and network infrastructure, providing comprehensive support and maintenance for hardware and software.
Highlights
Provided end-to-end systems support, including data backups, point-of-sale (POS) systems, networking, and server management.
Set up and configured email systems, wireless networks, and tested network cables, ensuring robust communication and connectivity.
Performed comprehensive computer network and systems maintenance, including troubleshooting for Windows 7 and Windows 10 environments.
Conducted tests and evaluations on new software and hardware, ensuring optimal performance and compatibility.
Diagnosed and resolved complex hardware and software issues for printers, laptops, and ADSL routers.
South Africa
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Dion Chetty : 0845910867
Summary
Provided essential IT technical support, specializing in system and network maintenance within a dynamic retail environment.
Highlights
Delivered comprehensive systems support, including control management, backups, and end-user assistance for retail operations.
Reinstalled and configured till points and POS systems, ensuring seamless transaction processing and operational efficiency.
Evaluated and resolved complex connectivity issues across various LAN/WAN technologies, including Cisco, Aruba, HP Mikrotik, and Cambium.
Managed server maintenance and troubleshooting, contributing to the stability and reliability of the retail IT infrastructure.
South Africa
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Kiran Naidoo : 0836600391
Summary
Contributed to networking and technical support operations, focusing on network configuration and troubleshooting for optimal system performance.
Highlights
Provided critical technical support within a fast-paced networking environment, demonstrating strong attention to detail.
Configured and troubleshot TCP/IP, DHCP networks, and VPN setups, ensuring robust and secure network connectivity.
Executed precise network cabling, including crimping, to establish reliable network points for point-of-sale systems.
Collaborated effectively with team members, demonstrating a proactive approach to problem-solving and solution development.
South Africa
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Andrew Naidoo : 0780350612
Summary
Gained foundational experience in IT technical support through hands-on installations, networking, and problem-solving.
Highlights
Performed software and hardware installations, setting up systems for optimal functionality and user readiness.
Assisted with networking tasks, contributing to the establishment and maintenance of network infrastructure.
Investigated and resolved a range of end-user technical problems, enhancing system usability and efficiency.
Developed strong troubleshooting and problem-solving skills in a dynamic IT environment, laying a foundation for career growth.
Education
Digital Regenesys
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Durban
Courses
Advance Artificial Intelligence